At 122bet, gambling is entertainment — not a financial strategy. We are firmly committed to providing every player in Bangladesh with the tools, information, and support they need to enjoy our platform safely and within healthy boundaries. This page is your complete guide to responsible gaming at 122bet.
We believe that safe gambling is good gambling. 122bet has built a suite of responsible gaming measures into the platform so that every player in Bangladesh can set boundaries, stay in control, and enjoy the experience without harm.
Set a daily, weekly, or monthly cap on how much you deposit into your 122bet account. Once a limit is active, it cannot be increased until the cooling-off period has passed — helping you keep your spending predictable and within your personal budget at all times.
If you feel you need a complete break from gambling, 122bet's self-exclusion tool lets you close your account for a defined period — from 30 days up to permanent closure. During exclusion, your account is locked, marketing communications are suspended, and re-registration is blocked.
Need a short break without a full self-exclusion? The 122bet time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. Your account is temporarily suspended for gambling activity while your balance and data remain securely stored.
Enable session reminders and 122bet will alert you when you have been playing for a set period — 30 minutes, 1 hour, or 2 hours. These prompts encourage you to pause, reflect on your session, and decide whether to continue or take a break.
In addition to deposit limits, 122bet allows you to set a maximum loss threshold for any given time period. If your cumulative losses reach the threshold you have set, your ability to place further wagers is paused until the limit period resets or you contact support to review your settings.
Reality checks are periodic on-screen notifications that display your current session time and net win or loss position. They are designed to help you maintain an accurate picture of your gambling activity and make informed decisions about whether to continue playing.
All responsible gaming tools at 122bet are available free of charge through your account settings or by contacting our 24/7 support team. Here is how to get started.
Log in to your 122bet account and navigate to Account Settings → Responsible Gaming. Select "Deposit Limit", choose daily, weekly, or monthly, and enter your preferred BDT amount. The limit activates immediately. To reduce a limit, the change takes effect straight away. To increase a limit, a mandatory 7-day cooling-off period applies.
Available ImmediatelyGo to Account Settings → Responsible Gaming → Time-Out. Choose your preferred duration: 24 hours, 7 days, or 30 days. Once confirmed, your account is suspended for gambling activity for the selected period. You can still access your account to view transaction history, but all betting and deposit functions are disabled.
Takes Effect InstantlyFor longer or permanent breaks, email [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours and lock your account for the period you specify — minimum 30 days, maximum permanent closure. During this period, any attempts to re-register will be identified and blocked.
Processed Within 24 HoursIf you are unsure which tool is right for you, or if you need to speak with someone about your gambling habits, contact our responsible gaming support team at [email protected] at any time. Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6), and will treat all enquiries with complete confidentiality.
24/7 Confidential SupportProblem gambling can affect anyone, regardless of income, age, or experience. The earlier you recognise the signs — in yourself or someone close to you — the sooner you can take action. 122bet urges all players to be honest with themselves and to use the tools available on this page if any of the following resonate with them.
The following questions are adapted from recognised problem gambling screening tools used internationally. Answer honestly — your responses are private and are not submitted to 122bet or stored anywhere. This is purely for your own self-reflection.
Think about your gambling activity over the past 12 months and consider whether any of the following statements apply to you. If you answer yes to three or more questions, we recommend you contact our responsible gaming support team or take a break using one of the tools described above.
You are never alone. 122bet's in-house responsible gaming team is available around the clock, and there are broader support resources available to players across Bangladesh who need help with gambling-related concerns.
Our dedicated responsible gaming specialists are available 24 hours a day, 7 days a week. They can help you activate deposit limits, initiate self-exclusion, discuss your concerns confidentially, and refer you to external support organisations where appropriate.
Sometimes the most effective first step is to have an honest conversation with a trusted family member or close friend about your gambling. Sharing your concerns openly can reduce the isolation that often accompanies problem gambling and help you build a support network around your recovery.
If you are based in Dhaka, Chittagong, Sylhet, or another major city in Bangladesh, consider reaching out to a local mental health or counselling professional for personalised guidance.
Players in Bangladesh experiencing gambling-related distress, anxiety, or depression are encouraged to contact the National Mental Health Helpline operated by the Directorate General of Health Services (DGHS). Mental health professionals are available to provide guidance and referrals to appropriate treatment services.
Problem gambling is a recognised behavioural health condition — seeking help is a sign of strength, not weakness.
Now that you are familiar with the responsible gaming tools and resources available at 122bet, explore the platform knowing that your wellbeing comes first. Cricket betting, live casino, slots, and crash games are all here — play for entertainment, set your limits, and enjoy the experience. 18+ only. Please gamble responsibly.